Consulting Services
DISCOVERY & ASSESSMENT
Business Process Assessment:
Evaluate current sales processes, identify pain points, and understand business objectives.
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Technology Assessment:
Review existing CRM systems, integrations, and data structures.
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Gap Analysis:
Identify gaps between current capabilities and desired outcomes using Oracle CX Next Gen Sales.
STRATEGY & ROADMAP
Sales Transformation Strategy:
Develop a strategy to transform sales processes leveraging Oracle CX.
Implementation Roadmap:
Create a detailed implementation roadmap outlining phases, timelines, and milestones.
SOLUTION DESIGN
Custom Solution Design:
Tailor Oracle CX solutions to meet specific business needs.
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Integration Planning:
Design integration architecture to connect Oracle CX with other enterprise systems (ERP, Marketing Automation, etc.).
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Data Migration Planning:
Develop a plan for migrating existing data to Oracle CX.
IMPLEMENTATION SERVICES
Configuration and Customization:
Configure and customize Oracle CX applications to align with business requirements.
Integration Services:
Implement integrations with other systems using Oracle Integration Cloud or other middleware.
Data Migration Execution:
Migrate data from legacy systems to Oracle CX ensuring data integrity and consistency.
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Testing and Quality Assurance:
Perform thorough testing including unit testing, system integration testing, and user acceptance testing.